Built to Scale
Systems, specifications and production are engineered for volume, creating greater efficiency and cost control as the network grows.
Engagements — Programme Partnership
Rollout, Governance & Control Across Markets
SILK Laser Clinics
Australia Rollout
Australia Rollout
Set the standard. Build the system to scale it.
For multi-site and multi-market programmes, we create the systems that keep every location consistent, efficient and controlled. Design guidelines, site adaptation, fixture systems, procurement, manufacturing and rollout are managed through one programme, with governance in place to maintain the standard as the network grows.
PROGRAMME PARTNERSHIP
First Site
A full design programme
StrategyDesignProcurementManufactureBuildPerform
Playbook & Kit Selection
Standardise the model
Design playbookKit selectionValue engineering
Nth Site
A faster, smarter rollout
Further sitesCross-market sites
01 / 0802 / 0803 / 0804 / 0805 / 0806 / 0807 / 0808 / 08
Pandora — 22 countriesOptus — AustraliaSILK Laser Clinics — AustraliaANZ — AustraliaJB Hi-Fi — Australia & New ZealandAvis Budget Group — Australia & New ZealandCrocs — Asia PacificDelifrance — Singapore
Rollout case study
Pandora
15 years, 22 countries, 1,200+ store projects — with 330 flagships and 50 kiosks documented across successive concept generations as custodians of the retail concept.
View the projectRollout case study
Optus
12 years, 300+ stores, 5 retail formats across one of Australia’s largest telecommunications retail networks.
View the projectRollout case study
SILK Laser Clinics
60+ clinics across one of the group’s largest national rollout programmes, bringing the accessibility and presentation of retail into a specialist treatment format.
View the projectRollout case study
ANZ
7 years, 65+ branch locations across a national programme of retail banking formats.
View the projectRollout case study
JB Hi-Fi
25+ years as design custodian, across 150+ stores and 250 telco kiosks — one recognisable identity held through formats, locations and generations of the brand.
View the projectRollout case study
Avis Budget Group
5 years, 50+ Avis and Budget locations spanning major airports, city and regional branches and a growing franchise programme.
View the projectRollout case study
Crocs
55+ locations across 9 markets — from a single design engagement at Jewel Changi Airport into an ongoing fixture manufacture and supply programme.
View the projectRollout case study
Delifrance
7 outlets since 2021 across suburban malls, business districts and civic destinations, under one concept, documentation and project management programme.
View the projectWhy brands choose us
A programme built to scale, with consistency across every site.
Consistency Across Markets
Shared guidelines, fixture systems and quality standards keep the brand consistent across sites, formats, markets and delivery teams.
Programme Control
Programme, documentation, procurement and delivery are centrally coordinated, giving you clear oversight across every site and market.
Quality at Every Site
Defined QA processes, production inspections and site reviews maintain the agreed standard from manufacture through installation.
Governed Standards
Controlled documentation, approved suppliers and established compliance requirements protect the programme as new sites and markets are added.
One Point of Contact
A dedicated programme lead coordinates the network across design, procurement, manufacture and delivery, with one point of accountability throughout.
Programme Partnership FAQs
What brands ask first
How do you maintain consistency across markets?
We establish the programme around a shared set of design guidelines, fixture systems, documentation standards and quality controls. Each site is adapted to local conditions within that framework, allowing the brand experience to remain consistent across markets, formats and delivery teams.
How do you protect quality across a rollout?
A central project team governs the programme, with QA checked against the approved standards at each stage. Samples, inspections, barcode tracking, defect management and final sign-off provide control from production through to installation and handover.
Can one programme support multiple formats?
Yes. Programmes are typically structured to support a range of formats, from flagship and full-format stores through to compact sites, kiosks or shop-in-shops. Shared planning principles, fixture families and specification tiers allow each format to respond to its footprint and commercial role within one system.
How do you manage value engineering across multiple sites?
Value engineering is applied at programme level, where improvements have the greatest impact. We review materials, construction methods, fixture design, durability, packing and logistics to reduce cost and complexity while maintaining the design intent and performance standard across the wider rollout.
How do you adapt the design to different sites and markets?
Each site is reviewed against the established programme standard, then resolved around its footprint, tenancy conditions, local regulations, services, supply chain and operational requirements. Site-specific decisions are documented and fed back into the programme so knowledge builds from one location to the next.
How do you manage procurement and logistics across a programme?
Procurement, manufacturing, warehousing and freight can be coordinated centrally against the rollout schedule. This gives the programme clearer visibility over lead times, inventory, production volumes and site sequencing, with components allocated to each location as required.
What happens after the sites open?
Ongoing support can include planned maintenance, warranty management, audits, refreshes, visual updates and day-two works. This allows the programme to continue evolving after rollout, with updates managed against the same standards used to deliver the original sites.
What do you need to scope a programme partnership?
We typically start with the number of sites, markets, formats, rollout timeline, existing design standards and required scope. From there, we can recommend the programme structure, governance model and delivery approach that best fits the estate.
We chose Greater Group as our partner for store design, approval process and build.
“During my time as CEO at Pandora I worked closely with Greater Group developing our retail network of concept stores. We chose Greater Group as our partner for store design, approval process and build as we liked their hands-on approach to resolving all issues small or large and their keen attention to detail. Greater Group were manufacturing custom designed Pandora furniture not only for the Australian market but also for the global Pandora business.”
Executing the brief with the utmost professionalism within a tight time frame.
“The team from Greater Group implemented an intelligent VM strategy and provided us with the visual hierarchy guidelines for further national roll-outs that are cost efficient, easy to install and allow for adaptability across all our platforms. We were impressed by the creativity and innovation Greater Group poured into this project, executing the brief with the utmost professionalism within a tight time frame.”
The high-end retail space they delivered exceeded our expectations.
“Working with the Greater Group team was a great experience, and the high-end retail space they delivered exceeded our expectations. The attention to detail and creativity showcased in every aspect of the design and build process was excellent. We are very pleased with the outcome and look forward to continuing our partnership on future projects.”
Even with the toughest projects, they are always one step ahead.
“I started collaborating with Nina and Greater Group team in 2017 and, to date, each and every project we do together has been amazing. Working in a Travel Retail sector, projects have a faster pace and turnaround demands. Even with the toughest projects, they are always one step ahead, and the combination of their pro-activity and problem solving skills makes working with them an enjoyable time. The effectiveness of their coordination, communication and overall project management is truly remarkable.”