About Greater Group
Born in Melbourne,
Trusted globally.
An end-to-end partner for retail, hospitality and workplace environments. 35 years. 22 countries. One accountable team.
Sydney International Airport
Travel Retail • Design & Build
Our Story
Creating intelligent environments since 1989.
From a single Melbourne studio to a network across 25 countries, Greater Group has grown into one of the world's largest integrated retail environment agencies. The purpose has remained the same: High-impact, high-reach design, built to scale, optimised to perform.
Today, our studios, connected by a globally standardised network and driven by their deep local knowledge, design their way to a better retail and commercial collaboration and demonstrate globally powered.
Melbourne · Australia
Lifestyle Retail · Build & Joinery
By the numbers
How we work
Helping great ideas survive reality.
Three connected capabilities, one accountable team. We carry the work from first sketch through manufacturing and install, then stay close to it long after handover.
Strategy, concept and technical documentation
Brand strategy and creative concept through to technical documentation and build.
Explore Design →
In-house joinery, fixtures and FF&E
Dedicated manufacturing in Tullamarine protects design intent at scale and on programme.
Explore Build →
Post launching analytics, audits and ongoing care
Footfall and conversion data turned into actions that keep spaces working long after handover.
Explore Performance →Our people
Senior people, close to the work.
Our partners, directors and specialists stay close to the work from brief to handover, connecting design, commercial, procurement and delivery decisions across markets.
Neil Arrowsmith
CEO Global · PartnerAustralia
Bob Angley
Creative Director · PartnerAustralia
Ryan Arrowsmith
CEO Asia · PartnerSingapore
Andy Mills
Chief Operating OfficerAustralia
Karyn Raits
Chief Financial OfficerAustralia
Tom Croagh
MD · Projects, AsiaSingapore
Nina M. Conduit
Design Director · AsiaJakarta
Chris Smith
Design Director · AustraliaSydney
Holly Hockley
Design Director · MelbourneMelbourne
Monica Chang
Global Client DirectorSingapore
Polly Glaysher Pagh
Head of InteriorsMelbourne
Daniel Glass
Head of Hong KongHong Kong
Changyou Sia
Operations DirectorSingapore
Christine Lang
Operations Director · AsiaShanghai
Charlie Angley
GM · Greater HomesMelbourne
Agnes Lo
Supply Chain & ProcurementHong Kong
Jamie Davis
Procurement ManagerMelbourne
Josh Gregg
Senior DesignerMelbourne
Arvin Tang
Senior DesignerSingapore
Andres Varela
Head of DigitalMelbourneClient testimonials
Don't just take our word for it.
The clients we're proudest of are the ones who keep calling back, across travel retail, hospitality and premium retail rollouts.
"Working with Greater Group was a great experience. The high-end retail space they delivered exceeded our expectations. The attention to detail and creativity showcased in every aspect of the design and build process was excellent."
Andrew Park
Strategic Sourcing Manager, Delaware North"The Penfolds Wine Bar at Adelaide Airport exceeded our expectations. Polly and the team provided innovative options to deliver the Penfolds experience whilst dealing with the complexities of an airport environment."
Justin Scotti
Managing Director, Emirates Leisure Retail"Each project we do together has been amazing. Even with the toughest projects, they are always one step ahead. The combination of pro-activity and problem solving makes working with them an enjoyable time."
James Ngo
Senior Manager, Design and Projects, Heinemann"New Balance worked closely with Greater Group and collectively designed a kit of parts for use across 30 Global Flagships. Greater Group were instrumental in achieving huge savings in our CAPEX."
Bob Neville
Global Retail Creative Director, New Balance"We engaged Greater Group to create a flexible, collaborative, and sustainable workplace. Their vibrant and engaging team delivered an outcome that perfectly reflected the design intent. The result is a beautiful and sophisticated space."
Vanessa Ettwell
Workplace Project Manager, Ashurst"During my time as CEO at Pandora I worked closely with Greater Group developing our retail network. We chose Greater Group for store design, approval process and build as we liked their hands-on approach to resolving all issues."