Highpoint, Melbourne
Retail • Build
Our Story
Creating intelligent environments since 1989.
From a single Melbourne studio to a network serving brands across 22 countries, Greater Group has grown into one of Asia Pacific's leading integrated retail environment agencies. Through 10 connected studios, three procurement hubs and our own manufacturing facility, we design, build, roll out and support retail environments with consistent quality and local expertise.
For more than 35 years, we've delivered over 25,000 projects and earned 50+ design awards by focusing on what matters: creating spaces that work in the real world. From concept and delivery to optimisation after launch, we help brands build environments that continue to perform long after the doors open.







By the numbers
Trusted by the world’s
most ambitious brands.
Our people
Senior people, close to the work.
Our partners, directors and specialists stay close to the work from brief to handover, connecting design, commercial, procurement and delivery decisions across markets.

Neil Arrowsmith
CEO Global · PartnerAustralia
Bob Angley
Creative Director · PartnerAustralia
Ryan Arrowsmith
CEO Asia · PartnerSingapore
Andy Mills
Chief Operating OfficerAustralia
Karyn Raits
Chief Financial OfficerAustralia
Tom Croagh
MD · Projects, AsiaSingapore
Nina M. Conduit
Design Director · AsiaJakarta
Chris Smith
Design Director · AustraliaSydney
Holly Hockley
Design Director · MelbourneMelbourne
Monica Chang
Global Client DirectorSingapore
Polly Glaysher Pagh
Head of InteriorsMelbourne
Changyou Sia
Operations DirectorSingapore
Christine Lang
Operations Director · AsiaShanghai
Charlie Angley
GM · Greater HomesMelbourne
Will Arrowsmith
Production ManagerMelbourne
Agnes Lo
Supply Chain & ProcurementHong Kong
Jamie Davis
Procurement ManagerMelbourne
Josh Gregg
Senior DesignerMelbourne
Arvin Tang
Design ManagerSingapore
Andres Varela
Head of DigitalMelbourneClient testimonials
Don't just take our word for it.


“The high-end retail space they delivered exceeded our expectations.”
“Working with the Greater Group team was a great experience, and the high-end retail space they delivered exceeded our expectations. The attention to detail and creativity showcased in every aspect of the design and build process was excellent. We are very pleased with the outcome and look forward to continuing our partnership on future projects.”
Andrew Park
Strategic Sourcing Manager – Indirects, Delaware North
- 30+ Completed Projects, Australia and New Zealand
- Venue Hospitality and Retail programme


“The Penfolds Wine Bar at Adelaide Airport exceeded our expectations.”
“The Penfolds Wine Bar at Adelaide Airport exceeded our expectations. Polly and the team provided innovative options to deliver the Penfolds experience whilst dealing with the complexities of an airport environment.”
Justin Scotti
Managing Director, Emirates Leisure Retail
- 4 Venues Across Australia and New Zealand
- Airport hospitality programme

“Even with the toughest projects, they are always one step ahead.”
“I started collaborating with Nina and Greater Group team in 2017 and, to date, each and every project we do together has been amazing. Working in a Travel Retail sector, projects have a faster pace and turnaround demands. Even with the toughest projects, they are always one step ahead, and the combination of their pro-activity and problem solving skills makes working with them an enjoyable time. The effectiveness of their coordination, communication and overall project management is truly remarkable.”
James Ngo
Senior Manager, Design and Projects, Heinemann
- 10 Airports Globally
- Design, 3D Visualisation and Documentation

“Instrumental in achieving huge savings in our CAPEX.”
“New Balance worked closely with Greater Group and collectively designed a kit of parts for use across 30 Global Flagships. Greater Group were instrumental in achieving huge savings in our CAPEX.”
Bob Neville
Global Retail Creative Director, New Balance
- 32 Projects Across 16 Countries
- Design


“An outcome that perfectly reflected the design intent and renders — with no surprises.”
“We engaged Greater Group to create a flexible, collaborative, and sustainable workplace that empowers our people to work at their best. From the outset, Greater Group were easy to work with, embracing all feedback and direction. Their vibrant and engaging team delivered an outcome that perfectly reflected the design intent and renders — with no surprises. The result is a beautiful and sophisticated space filled with light and colour, combined with a functional and efficient design.”

“We chose Greater Group as our partner for store design, approval process and build.”
“During my time as CEO at Pandora I worked closely with Greater Group developing our retail network of concept stores. We chose Greater Group as our partner for store design, approval process and build as we liked their hands-on approach to resolving all issues small or large and their keen attention to detail. Greater Group were manufacturing custom designed Pandora furniture not only for the Australian market but also for the global Pandora business.”
Karin Adcock
Former CEO, Pandora Australia
- 1,200+ Stores Across 22 Countries
- Design, Procurement & Build