New Balance Roppongi 19:06 in Tokyo, a lifestyle concept store designed by Greater Group

Engagements — Bespoke

Bespoke Design & Delivery Programmes

New Balance Roppongi 19:06
Tokyo • Japan

The right expertise, where you need us most.

For clients who need one focused capability, from strategy and design documentation through to procurement, installation or post-launch review. Each stage works as a complete standalone engagement, with the flexibility to connect additional capabilities as the project evolves.

Press a discipline to shape a scope

StartHandover

Engage us at any stage

Select the bespoke engagement that best fits your project, and we’ll shape the scope around the specific capability, stage and level of support you need, with a clear set of deliverables tailored to your brief.

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New Balance — GlobalHeinemann — GlobalCold Storage — SingaporeSt Andrews Beach Brewery — Melbourne ParkT2 Tea — AustraliaKering Group — Hong KongFrench International School — Hong KongThe Great Room — Hong Kong & Sydney

Design case study

New Balance

A global design adaptation programme across sixteen countries — thirty-two projects and more than fifteen flagships, adapting New Balance’s retail standards to each market, format and tenancy.

View the project

Why brands choose us

A focused scope, backed by full-service capability.

01

Start at Any Stage

Bring us in where the project needs us, with Strategy, Design, Procurement, Manufacture, Build or Perform engaged as standalone capabilities.

02

Built Around Your Team

We work alongside your existing designers, consultants, suppliers and builders, taking ownership of our scope and connecting into the wider project.

03

Clear Scope, Clear Handover

Every engagement has defined deliverables and responsibilities, giving your team a clear package to price, build, manufacture or take forward.

04

Full-Service Capability

Every bespoke engagement draws on the same people, systems and experience behind our end-to-end projects and multi-market programmes.

05

Flexible by Project

Start with one capability or combine several, with the flexibility to extend our involvement as the project develops.

06

Quality at Any Scale

The same procurement, manufacturing and quality controls apply whether we’re delivering one component, one project or a wider programme.

What brands ask first

What does a bespoke engagement include?

A bespoke engagement is built around the specific capability your project needs. That can include strategy, concept design, design development, documentation, procurement, manufacturing, fitout, installation or post-launch support as a standalone scope.

Can we start with one capability and add more later?

Yes. A bespoke engagement can remain focused on one stage or expand as the project develops. Design can extend into documentation or build, and a build scope can add procurement, manufacturing or installation without needing to restructure the entire relationship.

Can you work from a concept another agency created?

Yes. We regularly adapt and develop existing concepts, global guidelines and brand systems for specific sites and markets. The work can include site adaptation, design development, technical coordination and documentation while maintaining the original design intent.

Do we have to build with you if you design it?

No. Design can be engaged as a complete standalone scope. We can take the project through concept, development and site-ready documentation, then hand over a coordinated package for pricing and construction by your appointed contractor.

Can you build a design we already have?

Yes. Greater Group can be engaged for build using documentation prepared by another designer or consultant. We review the design for buildability, programme, cost, procurement and technical coordination before moving into manufacture or construction.

Can you join a project that is already underway?

Yes. We can step into an existing project at the point where specialist support is required, from design development and documentation through to procurement, value engineering, manufacturing, fitout or post-launch support.

Can you work with our existing contractors and suppliers?

Yes. We can work within an established project team and coordinate with architects, consultants, landlords, contractors, nominated suppliers and internal teams, with our scope clearly defined around the capability you need.

What do you need to quote a bespoke engagement?

We typically need the project brief, location, current stage, required scope, available drawings or guidelines, programme and indicative budget. From there, we can define the right deliverables, team and fee for the engagement.

The curved entrance to Heinemann Sydney, a full height digital screen set into a rippled timber wall.
Even with the toughest projects, they are always one step ahead.

James Ngo

Senior Manager, Design and Projects, Heinemann

  • 10 Airports Globally
  • Design, 3D Visualisation and Documentation

The Ashurst OSP breakout in Jakarta, a curved sofa and stools beside the tea point, glazed meeting rooms beyond
An outcome that perfectly reflected the design intent and renders — with no surprises.

Vanessa Ettwell

Workplace Project Manager, Ashurst

  • Branch office
  • Design

The Topo Solutions workspace, desk rows under ring pendants with the illuminated TOPO sign on the ceiling
… a smooth experience with the team. Everything delivered on time and budget.

Tobias Grabler

Chief Operating Officer, Topo Solutions

  • Branch office
  • Design and Build

Treatment room at SILK Laser Clinics Westlakes
It’s chic and sophisticated yet still warm and welcoming to our customers.

Martin Perelman

Managing Director, SILK Laser Clinics

  • 60+ Clinics Across Australia
  • National clinic rollout