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Heinemann

Global

Premium Duty Free Fit-Outs Across International Airports

Since 2017, greater group has partnered with Heinemann to deliver multi-location duty free retail environments across ten international airport sites. The collaboration has evolved from early design support to full design and build delivery, ensuring premium travel retail spaces are executed with precision within complex aviation environments.

IndustryLarge Format
Project ExecutionGlobal
Project ScopeDesign, Procurement & Build
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01 - Project Brief

Multi-airport Retail Programme

greater group has partnered with Heinemann across ten airports, progressing from early-stage 3D visualisation support to comprehensive design and build delivery. Each successive engagement reflects deepening trust, broadened scope and consistently disciplined execution within the demanding pace of global aviation retail — culminating in Sydney Airport as the latest and largest milestone within the partnership.

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02 - Our Approach

Agility In Complex Environments

Working within the fast-paced travel retail sector, we implemented structured coordination, proactive problem-solving and clear stakeholder communication across every phase. Each site required a tailored scope, from concept visualisation to end-to-end execution. Ensuring quality control and operational readiness under demanding turnaround schedules.

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03 - Project Outcome

Premium Journeys With Faster Browsing

Airport retail environments were delivered with clear navigation, stronger product visibility, and a cohesive brand experience. Open layouts supported efficient browsing, while targeted experience moments and digital integration improved engagement within short dwell times. Across the wider network, a consistent look and feel was maintained while local character and operational realities were addressed.

 

There are numerous creative agencies in the market in various industry/field, but finding the right fit for clients’ requirements involve much more than just good quality and service. I started collaborating with Nina and Greater Group team in 2017 and, to date, each and every project we do together has been amazing. Working in a Travel Retail sector, projects have a faster pace and turnaround demands. Greater Group with its dynamic pool of talents have been at their utmost competency level. Even with the toughest projects, they are always one step ahead, the combination of their pro-activity and problem solving skills makes working with them an enjoyable time. The effectiveness of their coordination, communication and overall project management is truly remarkable. I would highly recommend Greater Group as a valued working partner.

James Ngo Senior Manager, Design and Projects